We get it - you have some special customers who deserve a discount on your Bot. How do you go about applying a discount on a bot for a specific customer?

You can follow these steps to apply a discount on your Bot:

  • First create a duplicate of the Bot (here's how https://app.intercom.com/a/apps/x8navcb3/articles/articles/3123888/show);

  • Test it thoroughly;

  • Go to the publishing tab and select the "sell this flow" option, set your discounted price and tick "publish this bot";

  • Copy the "direct link" and send it to the special customer who you want to give the discount to.

And don't worry, even though the Bot is published, others won't see it unless you share the link with them.

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